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    FAQ

    PLEASE REVIEW THE FREQUENTLY ASKED QUESTIONS BELOW. IF YOUR QUESTION IS NOT ANSWERED, PLEASE CONTACT US BY E-MAIL AT studentaccounts@uwaterloo.ca

     

    How can I pay my fees?

    Bank payment is the most secure, efficient and cost-effective way to pay your fees. To pay your fees at a Canadian bank or via online or telephone banking, set up the University of Waterloo as a “bill payment” and use your student ID # as the “account number”. Bank payments take 2 - 4 days to appear on student accounts.

    Payment may also be made by certified cheque, money order or bank draft payable to University of Waterloo, provided it is drawn on a North American bank.  The University of Waterloo can't accept payments by international draft or money order from a bank outside of North America. Please include your student number and name on the certified cheque/money order/bank draft. 

    Payments can be submitted in person to our drop box or sent to:
    Finance - Student Accounts, Room 1110, Needles Hall
    University of Waterloo
    200 University Avenue West
    Waterloo, ON N2L 3G1 Canada

    To pay your fees from outside Canada, please see instructions on our website.

    The University does not accept payment of student account fees via personal cheque, cash, e-mail transfer, international bank draft from outside North American, debit or credit card. 

    When are fees due for this term?

    What does "Fee Arrangement" mean?

    You "arrange your fees" for the term by covering the entire balance of fees charged to your student account with payment &/or a Promissory Note indicating financial aid available to you for the term.

     

    What is a Promissory Note?

    If you have:

    - uWaterloo scholarships,
    - external scholarships payable to University of Waterloo
    - bursaries,
    - Tuition Benefit (only for uWaterloo employees and their children),
    - Research Studentships, Research Assistantships or Teaching Assistantships (only for graduate students),
    - Seniors Bursary (only for students age 65 & over),
    - approved third-party sponsorships, authorized employer agreements, or
    - approved provincial student loans

    which you wish to deduct from the balance payable to the University of Waterloo as indicated on your Quest student account, you MUST submit a Promissory Note along with proof of the financial aid, by the Promissory Note due date.   Please see the Promissory Note form for a description of proof required. 

     

    When are my fees due?

    Please visit the Schedule of Due Dates and Late Fees on our website.

     

    What is the deadline for paying the balance on my student account from OSAP (or other provincial student loan) funds?

    As soon as the loan funding is received in your personal bank account, you must pay the University immediately.

    What do I do if I have applied for OSAP (or other provincial student loan) and don't have an assessment by the Promissory Note due date?

    If you will not have your OSAP assessment by the Promissory Note due date, you have two choices, you may use your OSAP estimate. Please bear in mind that if the estimate is for funding for two terms, you may claim 60% for the first term and 40% for the second term in that academic year. If you do not have either an OSAP assessment or OSAP estimate, you have two options:

      1. Pay your fees in full by the due date to avoid Late Fees.
      2. Submit your Promissory Note after the due date, but Late Fees will be charged per the schedule on our website.

    More information about payments and arrangements is available on the Student Accounts website.